Welcome to a specialized realm of hosting tailored for WordPress enthusiasts and developers. In this post, we’ll explore how WP Engine’s WordPress Website Hosting enhances your site’s performance, security, and support from the start.

Unmatched Speed and Performance

Explore the unparalleled speed of WP Engine’s finely tuned infrastructure, boasting the industry’s fastest Time To First Byte (TTFB). Your site maintains lightning-fast speeds even as you scale beyond thousands of hits per minute. Benefit from EverCache®, WordPress caching, and a Global CDN with over 200 data centers for peak performance.

Automated updates for plugins, themes, WordPress, and PHP, along with auto roll-back functionality, give you back precious hours every week, ensuring a seamlessly optimized WordPress experience.

Robust Security and Compliance

Rest easy knowing your WordPress site is shielded by DDoS Protection and a managed Web Application Firewall (WAF) customized for WordPress. WP Engine proactively guards against potential threats, ensuring your website’s security is never compromised.

With annual SOC 2 audits and ISO 27001 certification, WP Engine sets the gold standard for international security and compliance. Trust in a hosting provider that takes your WordPress website’s safety seriously.

Expert Support and Seamless Migration

Access 24/7 phone and chat support from WordPress hosting experts, achieving troubleshooting resolutions in minutes. Backed by a stellar 96% customer satisfaction score, explore extensive WordPress-specific support documentation. It includes detailed step-by-step guides to resolve issues from the simplest to the most complex.

For premium plans, indulge in a white-glove onboarding experience. Featuring a 40+ point Technical Health Check, this ensures your migration is seamless and your WordPress website launch is a resounding success.

Tailored Plans for Every Need

WP Engine caters to a diverse audience of website owners and developers. Whether you’re a startup, building your brand, growing a business, managing higher capacity sites, or operating mission-critical sites, WP Engine offers plans starting at just £10/mo. Take advantage of our limited-time promotion until the end of March 2024, where choosing any plan through the tracking link grants you 6 months for free!

Elevate your WordPress hosting experience with WP Engine. Where speed, security, and support converge to create an unparalleled environment for your WordPress website to thrive. Don’t miss out on our exclusive promotion; act now and unlock the true potential of your WordPress website. Contact us if you require any further information.

WordPress Website Hosting
WordPress Website Hosting

🌟 Celebrating a Year of Success and Looking Ahead! 🎊
As we bid farewell to 2023, the team at Genius Computing is filled with gratitude for the incredible journey we’ve shared with our valued customers and partners. 🚀 Your trust and collaboration have been the driving force behind our growth in the North East IT Support sector, and we want to express our sincere appreciation.

👏 Thank You for a Remarkable Year!

Throughout the past year, we’ve had the privilege of working on exciting projects, overcoming challenges, and strengthening the relationships that make Genius Computing your trusted IT support in the North East.

💻 North East IT Support Excellence

At Genius Computing, our commitment to providing unparalleled IT support for businesses in the North East remains unwavering. Our team of experts ensures that your technology works seamlessly, allowing you to focus on what you do best—running your business.

🌐 Looking Forward to 2024

As we reflect on the successes of 2023, we’re eagerly anticipating the opportunities that the new year holds. Our dedication to delivering exceptional IT solutions drives us forward, and we’re excited about continuing to support your business in the coming year.

📞 Ready to Elevate Your IT Experience?

Explore how Genius Computing can enhance your business with our comprehensive IT support services. Visit our Contact Page and let’s start a conversation.

🌐 Learn More About Us

Discover the full range of our services and how we can contribute to your business success. Check out our Services Page for detailed information.

North East IT Support - Celebrating New Year 2024

#GeniusComputing #ITSupport #NorthEast #Gratitude #NewYear2024

We’re thrilled to announce a game-changing partnership with Giacom, a telecommunications giant known for its exceptional network coverage and competitive pricing across the UK. This collaboration represents a significant step forward for us, allowing us to provide our customers with unbeatable value on SIM-only contracts. Read on to discover the exciting features and advantages that come with this partnership.


1. Unrivaled Network Coverage and Pricing:

O2’s reputation for fantastic network coverage and pricing is well-founded. Our collaboration ensures that you, our valued customers, can enjoy unparalleled connectivity without breaking the bank.


2. Irresistible Pricing Plans:

We’re excited to introduce O2’s new unlimited text, calls, and data plan for just £17exVAT per month per SIM. This unbeatable offer is designed to provide you with everything you need at an incredibly low price.


3. Exceptional Customer Service and Network Quality:

Experience the best of both worlds with outstanding customer service from O2 and our dedicated team. Combined with excellent network quality and coverage, your mobile experience is set to reach new heights.


4. Trustworthy Partnership:

Our business has received exemplary customer service from O2, instilling trust in the quality of service we extend to all our clients. This trust is the foundation of our collaboration, ensuring you receive nothing but the best.


5. Limited-Time Pricing Discount:

Act fast! The £17exVAT pricing is available for a limited time only (until March 2024). Seize this opportunity to lock in unbeatable rates for your SIM-only contract.


6. Cost Savings for You:

Being a small business allows us to keep prices significantly lower than our competitors, and we’re passing these cost savings directly on to you. Enjoy premium services without the premium price tag.


7. Strategic Expansion into the Comms Industry:

Our foray into the communications industry is a strategic move to broaden our horizons. Partnering with Giacom was the next logical step as we strive to offer comprehensive solutions to our customers.


8. Seamless Switching Process:

Switching or setting up a new SIM is a breeze. For switches, all you need is a pack code from your current provider. If you’re setting up a new SIM, just grab your phone – no additional requirements!


9. No Hidden Costs:

Rest assured, there are no hidden costs or surprises. Our commitment to transparent pricing ensures you know exactly what you’re getting with our SIM-only contracts.


10. Immediate Sign-Up:

Excited to get started? You can sign up immediately and begin enjoying the benefits of our Giacom partnership. Seamless, efficient, and designed with your convenience in mind.


Our partnership with Giacom marks a new era in affordable, high-quality mobile connectivity. Whether you’re after unbeatable pricing, exceptional service, or immediate access, our SIM-only contracts deliver. Don’t miss out – join us on this exciting journey into a better mobile experience. Get in touch now to find out more about our pricing.

Hard Drive Cloning

Are you looking to upgrade your computer’s performance? Hard Drive Cloning to an SSD can make a world of difference. In this guide, we’ll walk you through the process using Macrium Reflect Free, even if you’re not a tech expert. Let’s get started!

Things you will need

  • A working Windows 7/10/11 machine
  • An SSD drive suitable for your space requirements
  • A USB to SATA cable
  • The tools / knowledge to swap out your drive in your device

Step 1: Download and Install Macrium Reflect Free

Begin by downloading and installing Macrium Reflect Free. Follow these easy steps:

  1. Visit the Macrium Reflect Free download page.
  2. Click “Download” to get the software.
  3. Run the installer and follow the on-screen instructions to install it on your PC.

Step 2: Launch Macrium Reflect Free

Once the installation is complete, launch Macrium Reflect Free from your desktop icon or Start Menu.

Step 3: Create Rescue Media (Optional but Recommended)

Prepare for the unexpected by creating rescue media:

  1. Click “Other Tasks” on the left.
  2. Choose “Create Rescue Media.”
  3. Follow the prompts to create a bootable USB drive or external hard drive.

Step 4: Start Hard Drive Cloning Process

In the main window of Macrium Reflect, click “Clone this disk” under “Backup Tasks.”

Step 5: Select Source and Target Drives

Choose your source hard drive and proceed:

  1. Check the box next to your source drive (the one you’re cloning).
  2. Click “Clone this disk.”

Step 6: Choose Destination Drive

Select your new SSD as the destination for the cloning process and click “Next.”

Step 7: Configure Cloning Options

Unless you have specific needs, keep the default settings and click “Next.”

Step 8: Review and Confirm

Double-check your selections:

  1. Verify your source and target drives.
  2. Click “Finish” to start the cloning process.

Step 9: Hard Drive Cloning Process

Watch Macrium Reflect work its magic. This may take some time.

Step 10: Replace Hard Drive with SSD

Complete the hardware transition:

  1. Shut down your PC.
  2. Swap the old hard drive with the newly cloned SSD.
  3. Power on your computer.

Step 11: Hard Drive Cloning Success

Ensure everything works smoothly with your SSD. Your computer should be faster now.

Congratulations! You’ve successfully cloned your hard drive to an SSD using Macrium Reflect Free. Your computer’s performance should be noticeably improved. If you encounter any issues, consult Macrium Reflect’s documentation or seek expert help.

Remember, technology can change, so for the most current instructions, refer to the latest version of Macrium Reflect Free’s user guide.

For more tech guides and tips, stay tuned to our blog!

In today’s rapidly evolving digital landscape, businesses need reliable and efficient IT solutions to stay competitive. That’s where Genius Computing, a leading Managed IT Service provider based in the vibrant Northeast of England, comes into the picture. With their exceptional expertise and commitment to excellence, Genius Computing has been empowering businesses across various industries, ensuring seamless technology operations and driving growth. In this article, we explore the reasons why Genius Computing stands out as a fantastic choice for businesses seeking top-notch Managed IT Services.

Unparalleled Expertise

Genius Computing boasts a team of highly skilled IT professionals who possess in-depth knowledge and expertise across a wide range of IT domains. Their collective experience enables them to deliver tailored solutions that align with each client’s unique requirements. From network infrastructure design and implementation to cloud migration and cybersecurity, their comprehensive suite of services covers all aspects of IT management.

Customized Solutions

Recognizing that every business has unique IT needs, Genius Computing takes a personalized approach to service delivery. They invest time and effort in understanding your organization’s goals, challenges, and IT infrastructure. This deep understanding allows them to design and implement customized IT solutions that maximize efficiency, productivity, and security. Whether you require proactive system monitoring, data backup and recovery, or strategic IT consulting, Genius Computing has the expertise to deliver.

Proactive IT Support

One of the standout features of Genius Computing is their proactive approach to IT support. Instead of waiting for problems occurring, we implement monitoring tools to identify/resolve potential issues before they impact your business. Their dedicated support team is available around the clock to provide prompt assistance, ensuring minimal downtime and uninterrupted workflow. With Genius Computing by your side, you can focus on core business activities while we handle the complexities of IT.

Cutting-Edge Security

In today’s digital landscape, data breaches and cyber threats pose significant risks to businesses of all sizes. Genius Computing takes cybersecurity seriously, implementing robust measures to safeguard your valuable information. From implementing multi-layered firewalls to conducting regular vulnerability assessments, they prioritize protecting your systems and sensitive data. By staying up to date with the latest security practices, Genius Computing ensures your business remains resilient against evolving threats.

Managed IT Service Provider: Cyber Essentials Plus
Cyber Essentials Plus Certification

Scalability and Flexibility

As your business grows and evolves, your IT infrastructure needs to keep pace. Genius Computing understands this and provides scalable solutions that can adapt to your changing requirements. Whether you’re expanding to new locations, onboarding additional staff, or integrating new technologies, their team will ensure your IT infrastructure remains agile and optimized to support your business goals.

Local Presence and Dedicated Support

With our headquarters in the Northeast of England, Genius Computing brings a localized touch to their service delivery. We understand the unique challenges and opportunities faced by businesses in the region. We also have a deep understanding of the local market dynamics. Furthermore, our commitment to exceptional customer service means you’ll receive personalized attention and swift response times whenever you need us.

Managed IT Service Provider

In the fast-paced world of technology, having a reliable and capable Managed IT Service provider is essential for businesses to thrive. With their exceptional expertise, customized solutions, proactive support, cutting-edge security measures, scalability, and local presence, Genius Computing has established itself as a fantastic choice for businesses in Northeast England. Partnering with Genius Computing allows you to unlock the full potential of your technology infrastructure. It will also help drive efficiency, and focus on what you do best—growing your business.

Contact Genius Computing today and embark on a transformative IT journey that will propel your business towards success.

Genius Computing are proud to announce our WP Engine Partnership. WP Engine hosting gives you the agility, performance, intelligence, and integrations to let your site shine.

WP Engine Agency Member Logo

Why WP Engine

In the “mobile-first” era we live in, hosting and managing websites can be complicated and time consuming, taking your focus away from your real business. You need the best platform for developing and hosting fast, reliable, and secure WordPress sites in order to bring your vision to life. They use reliable AWS and GCP architecture that keeps you online and help deliver scalable, performant, WordPress digital experiences.

WP Engine Benefits


Speed Benefits

  • 38% average improvement in site speed
  • Global site performance with fully-managed CDN
  • Best-in-class infrastructure deployed on AWS and Google Cloud Platform
  • Globally-dispersed edge servers for caching static assets closer to end user

Security Benefits

  • Dedicated security team focused on security engineering, governance, and compliance
  • Mitigated vulnerabilities with managed WordPress Core updates and security patching

Support Benefits

  • World-class 24/7 support with an average response time of < 3 minutes
  • Four WordPress Core contributors on staff and a global team of recognized subject matter experts (this means that developers that helped working on building the actual WordPress solution work here now!)


At Genius Computing we didn’t make the decision lightly to partner with WP Engine. We searched across all options for our hosting, and they outshone all of them. This is why we made the decision to invest heavily in their dedicated architecture for our go-to WordPress hosting solution.

We have worked alongside Digital Ocean for more than 6 years now to provide hosting for our clients, however in recent times it would seem that their focus as shifted to enterprise level clients only. We will continue to use Digital Ocean for our non-WordPress/WooCommerce clients, as they do still provide a great hosting option outside of the WordPress ecosystem.

If you require any WordPress/WooCommerce assistance, please do not hesitate to contact us and we’ll be more than happy to accommodate your requirements.

Genius Computing Limited have been working on achieving the Cyber Essentials Plus certification. We are pleased say that we had no issue in achieving this, and you can find our official certification here: Certification Link. The certification is only valid for 1 year, to ensure we keep on top of security.

Due to our vision of pushing into more public contracts, we decided to get certified for Cyber Essentials. This certification shows that as a business, we are secure against cyber threats. Not only does that mean the data we hold is safe, but we also know how to make the data in your digital environment safe. As an IT business, we pride ourselves on our security. This Cyber Essentials Plus scheme puts that pride into a visible certification.

The certification proves that we keep all of our services secure. This includes any services that hold data on behalf of our customers. It shows we understand how important regular updating is of software. You can find out more about the certification here: https://www.ncsc.gov.uk/cyberessentials/overview

We are keen to talk to companies that are looking for IT services, or to secure their environment. We offer a range of IT services, from ongoing IT support retainers, to Ad-Hoc migrations of data/emails etc. Another offering we have is website design and development services, should you require them.

If your company requires any assistance with IT support, then get in touch with us.

In this post, we’re going to look at the different types of backups, the pros/cons of each, and whether you should be doing them. We will also give you a small run through of how you set these types of backups up.

On-site backups

If you have ever done any backups up to this point, this is most likely where you are. On-site backups can be something as simple as backing up your important files to a USB drive. You could also be carrying out full machine backups to a large External Hard Drive. These are great methods if you want to keep costs down and be in control of where your data is held.

With Windows 10, backing up to an external hard drive is simple. To do this, go to the Start Menu > Settings > Update & Security > Backup. From here you can choose to add a drive, so make sure that you have one connected. The process is fairly simple and easy to follow.

The problem with these types of backups, is that you have to remember to do this yourself. Sometimes you may forget to do this, and only remember when it is too late and have lost the files. The other down side is that if the hard drive or USB breaks, your backup file is lost unless you pay for expensive professional data recovery services. These sorts of issues do not exist on cloud backups, which is what makes them a great alternative.

Cloud backups

Cloud backups have come a very long way in the past decade. There have always been big players that had seamless cloud backups however they always came at an extortionate price.

Over the past couple of years, these technologies have advanced enough so that smaller enterprises can offer solutions at much more affordable pricing. Most cloud services that you may already be using include backups within their service such as Microsoft 365. Even the free version of Microsoft OneDrive gives you 5GB of space for free. This allows those of you who don’t have a large amount of data to back up free of charge. For those of you that are likely to break past this limit, it is worth looking at cloud backup services such as iDrive.

iDrive is a very cost effective cloud backup service, which at the time of writing offers you 5TB of backup space for under £40/year. This is a huge amount of space that is more than enough for most everyday users, even if you store a lot of photos and videos. One of the best things about cloud backup services like iDrive is that they run on a schedule so that you don’t even have to remember after initially setting it up. It will automatically back up your files at a certain time. If the machine is off at that time, it will back up as soon as it is next switched on.

Backups - Should I be doing them?

Final thoughts

For those of you that require the odd file backed up, then a USB drive will be sufficient for you. Make sure that you check they are working correctly on a monthly basis. Otherwise you’ll be hit with a shock if it breaks in your time of need! For the rest of you, I would definitely recommend iDrive. It is extremely cost effective and means that you can just forget about it. If the service fails at any time, it will automatically notify you to let you know.

If you have any queries about the backup options, please do not hesitate to contact us so we can assist.

We like to ensure that our clients receive the best service possible, especially with our office 365 email migration service. If you choose our team to migrate your e-mails from your current provider, we will ensure a very smooth process. We have carried this process out countless times for clients over the years and have the process perfected.

We recommend Office 365 as it is an extremely powerful and secure e-mail provider. It also gives you a huge amount of tools for administration and monitoring. The license pricing starts from £3.00 per user. Depending on which license you choose, it will include optional Office Software. You can find more information on the pricing here.

Email Migration Service

With this service, we audit your current environment and then give you an estimated time to complete. You can then choose your preferred migration date and we will work to your dates. All of your mail is migrated from your old provider, so you need not worry about mail going missing. You will also not lose any mail whilst your e-mails are being migrated to the new service, with a seamless switchover to Office 365.

Once your e-mails have been migrated, we will also support all of your users remotely to help them get all of their devices connected to their new mail service.

If you would like to here more about how we can help you with our Office 365 Email Migration Service or have any questions about the service at all, then do not hesitate to get in touch.

Having a WordPress website created for you, or creating one yourself, can be an extremely cost effective way of giving your business an online presence. However, one thing that is sometimes forgotten is to continue managing your WordPress website. The main reasons why this is so important to keep up, is for the security and the speed of your website. There is a great article that explains in more depth why it is so important which you can find here.

Managing your WordPress website

Managing your WordPress website – Security

Security is the most important reason for you to continue managing your WordPress website. Having out of date themes and plug-ins makes your website extremely vulnerable to any malicious attacks. The longer your website is out of date, the more at risk your website is to these attacks. Keeping your themes and plug-ins up to date isn’t always a hard task, however sometimes problems can occur. When the plug-ins or themes aren’t compatible once they have been updated. This is why it is always leave the management of your website to a website developer that will be able to fix any issues should they occur once the plug-ins have been updated. You should be looking to ensure your plug-ins are update once per week, or at the very least once per month. This will ensure that your website’s risk to malicious attacks is kept to a minimum.

Managing your WordPress website – Speed

Speed is yet another reason for you to continue managing your WordPress website. By updating your themes and plug-ins, you will allow them to make use of the most up to date technologies available.This will usually in turn make your website work faster and more smoothly than leaving your website to go out of date. It will also give you the latest functionality available to you at the time.

How can we help?

Here at Genius Computing, we offer our customers a managed hosting plan for £50/month exVAT. This plan includes the hosting of your website on a fast VPS server, weekly updates, weekly backups, and pro-active monitoring. We can be managing your WordPress website whilst you spend your time managing the business. If you would like any further information, please do not hesitate to get in touch.